By: Shamima Sultana

In reply to Laura.

Hello Laura,

Sorry to hear your issue. Here, I am suggesting some troubleshooting steps to resolve the problem. But I will encourage you to submit your Excel file in our ExcelDemy Forum so that we can inspect it thoroughly.

1. Remove Non-Printable Characters:

Use =CLEAN(C2) to clean the data.

2. Check for Merged Cells:

Ensure there are no merged cells in your dataset.
Data Consistency:

3. Make sure all data in Column C are of the same type (text).

4. Sort by Multiple Columns:

Use Data > Sort,
and add levels to sort by Column C first and then Column E.

5. Manual Inspection:

Check the middle section where the sort restarts for any anomalies.

6. New Worksheet:

Copy and paste the data into a new worksheet and try sorting again.

Regards
ExcelDemy